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It Pays to Put Your Head in the Cloud

It Pays to Put Your Head in the Cloud

When most people think about switching their voice services to the cloud they go straight to the bottom line. They look at total cost of ownership, reduction in labor cost and how much they could save. While important, this approach is short sited.  Through in depth discussions and analysis with hundreds of businesses we have determined that even greater benefits can be attained through improved productivity, efficiency and increased revenue.

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The most compelling being increased revenue, because after all, what business doesn’t want to make more money? You can achieve stronger customer relationships, make more sales by never missing a customer contact and gain valuable insights on how to improve business operations. These are all attainable through the use of the communication tools, customer data visibility and reporting made available through cloud based hosted voice, and contact center environments.

At EarthLinkwe developed an eBook that describes each of these components and along with a Business Impact Analysis Tool that allows businesses to analyze the benefits and show potential results in moving into a hosted voice solution.  If you’re interested in learning more, download your copy of our eBook and test drive the Business Impact Analysis Tool, to see how we can positively impact your business.

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About Scott Yelton

Scott Yelton
Scott has over 21 years of experience in the telecommunications industry. He currently serves as Director of Product Management, Voice and UC Services for EarthLink Business; he is responsible for management of growth and lifecycle products which span from Hosted Voice solutions to basic telephony services to mobile. Prior to its acquisition by EarthLink, Mr. Yelton was Director of Product Development and Strategy for Deltacom. Earlier in his career, Mr. Yelton led the Sales Engineering team for Deltacom and served in sales and sales management roles for Sprint and BTI Communications.