When most people think about switching their voice services to the cloud they go straight to the bottom line. They look at total cost of ownership, reduction in labor cost and how much they could save. While important, this approach is short sited. Through in depth discussions and analysis with hundreds of businesses we have determined that even greater benefits can be attained through improved productivity, efficiency and increased revenue.
The most compelling being increased revenue, because after all, what business doesn’t want to make more money? You can achieve stronger customer relationships, make more sales by never missing a customer contact and gain valuable insights on how to improve business operations. These are all attainable through the use of the communication tools, customer data visibility and reporting made available through cloud based hosted voice, and contact center environments.
At EarthLink, we developed an eBook that describes each of these components and along with a Business Impact Analysis Tool that allows businesses to analyze the benefits and show potential results in moving into a hosted voice solution. If you’re interested in learning more, download your copy of our eBook and test drive the Business Impact Analysis Tool, to see how we can positively impact your business.Download ebook Now!