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Hosted Voice Services Can Unify Your Team!

Hosted Voice systems are an important part of modern-day business. In the past, businesses have had limited ways of unifying office employees, multiple location workforces, and remote employees into a team environment. This is a major concern, as teamwork is what allows individuals and office locations to back each other up during outages, emergencies, and cover clients in different time zones.

earthlink hosted voice solutionAnd managing the calls and activities of each location was difficult, due to a lack of visibility and reporting possibilities. Each location (or remote employee) was stuck in its/his own communication bubble using separately-managed, low-end communication solutions (and we use that word loosely).

With the advent of call routing, network based auto-attendants, and communication portals that provide online visibility, all that can be left in the past! Businesses can now unify all of their locations, provide call routing based on single or multiple numbers, and run detailed reports; this gives leadership visibility into how their business is functioning, and the tools they need to assign responsibility and ownership to call functions. Being able to have all phone communications “under one roof” is even more important when you consider the growing number of remote employees in the workforce.

EarthLink Business wants to provide your company with the hosted voice solution it needs; contact an EarthLink Business resource today to find out how the EarthLink Hosted Voice product can change the way you do business!

About Scott Yelton

Scott Yelton
Scott has over 21 years of experience in the telecommunications industry. He currently serves as Director of Product Management, Voice and UC Services for EarthLink Business; he is responsible for management of growth and lifecycle products which span from Hosted Voice solutions to basic telephony services to mobile. Prior to its acquisition by EarthLink, Mr. Yelton was Director of Product Development and Strategy for Deltacom. Earlier in his career, Mr. Yelton led the Sales Engineering team for Deltacom and served in sales and sales management roles for Sprint and BTI Communications.