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When Your Disaster Recovery Provider IS the Disaster

When Your Disaster Recovery Provider IS the Disaster

Smart businesses know they need to invest in data backup and many of them are turning to the cloud as a more cost-effective and secure option compared to on-premises solutions.

But what happens when there’s no backup plan for your backup provider?

Smart businesses also know they need to invest in disaster recovery solutions to mitigate the very many and real risks associated with both natural and man-made disasters.

But what happens when your disaster recovery provider becomes the disaster?

Customers of cloud storage provider Nirvanix are now facing those unexpected and frightening questions – and a ticking time clock.

Just yesterday, it was reported in Information Age that Nirvanix told its customers that financial problems were causing the company to shut down. To make matters worse, service was to be shut down by the end of the month – giving customers just two weeks to move their data elsewhere. As of today, that date has extended to Oct 15th.

It’s a painful reminder that it’s not enough to assess a provider of cloud hosting, cloud backup or cloud disaster recovery services on pricing, data centers, security, ease-of-use, scalability and other important features of the service.

You also need to assess the provider itself.

Indeed, in its December 2012, report Critical Capabilities for Cloud Storage Services, Gartner recommends that businesses “assess the provider’s vision, financial viability and track record.”

As a leading provider of cloud hosting, cloud server backup and cloud disaster recovery solutions ourselves, we strongly echo Gartner’s recommendations. It’s not enough to be solid technically, which we are. It’s not enough to be solid with respect to support. For companies to be able to fully trust a provider with their data, their servers, the life-blood of their business, they need to be solid financially with a long track record that leads to trust.

At EarthLink, we have a 19-year track record of success. We’re a public company with a strong balance sheet. We’re a company that’s trusted by 150,000 businesses nationwide.

We invite you to request a FREE consultation with an EarthLink Principal Solutions Engineer for a customized migration strategy, call us today at:  1-855-694-0342. Tell us what your business objectives are, and we can help guide you to a customized solution that’s right for you. If you like the solution, then sign up for 1 year of service and get your first month free.

About EarthLink Blogger

EarthLink Blogger
For more than 20 years, EarthLink has revolved around how to efficiently connect our customers with technology. Today, we are committed to making our customers’ customers happy with the technology foundation that underpins an exceptional experience. We have numerous industry and technology experts on staff at EarthLink, and each not only has extensive knowledge and experience in their field of expertise, but also a passion for ensuring EarthLink remains true to that commitment. They also enjoy sharing insights into the latest technology innovations in the hopes of informing and helping to reduce the burden on IT professionals.