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Tag Archives: cloud services

Optimize Your Connection to the Microsoft Cloud

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Secure connectivity to the cloud has never been more in demand. Companies want to tap into pay-per-use and scalable cloud-based solution providers, but have been reluctant to use these platforms for business-critical applications. They fear performance and security issues related to public Internet access are not acceptable for critical workloads. To overcome these concerns, many companies are looking for more secure and predictable connections into leading cloud solutions like Microsoft Azure and Office365. For many businesses, Microsoft’s operating systems and ... Read More »

Don’t Get Stuck in a Cloud – Stay Flexible

In my last article, I discussed the reality that cloud services are not branded-but-indistinguishable commodities, and doing your research to see which company fits you best is a smart alternative to going for the cheapest price. Now I’m going to speak briefly about EarthLink Business, and take a high level look at what we are selling. Given that we provide such a large portfolio of business services (IT services, cloud services, network services, managed security services, managed support services, professional services, hosted applications, etc) it’s ... Read More »

Escape the Flood of Commoditized Cloud Service Providers

You Need More Than Water The model for cloud services is sometimes said to be a public utility, like services providing water or power. In this belief, “cloud service providers” are all offering the same features, so price is the only variable that should matter. This is false. In the early days of electricity, many businesses actually bought all the hardware and generated their own electricity. Then they realized it was much more efficient to get electricity as a service ... Read More »

Connect to the Cloud, But Only if You Stay Connected

We recently had a large Cloud Hosting customer experience an outage. After a number of hours, we determined connectivity was lost due to a 3rd party vendor performing a firmware update on their endpoint devices without the client’s knowledge. Initially, a trouble ticket was opened because the customer couldn’t establish connectivity to their environment at our Data Center. The EarthLink Support Team immediately got to work seeing what the issue was, providing updates throughout the troubleshooting process. After the issue ... Read More »

Move Past Your “Cloud Objections” for the Good of your Company

As fast as cloud computing has been growing, as much as virtually everyone in IT acknowledges that the Cloud is the future, many companies are still sitting on the sidelines, not quite ready to commit to the Cloud, even though they know they’re missing out on substantial benefits. Why? …They have “Cloud Objections.” IT staff, especially at larger companies, generally have a good idea of the benefits of virtualization and the Cloud. But some in IT at small companies (and ... Read More »