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In Midwinter, New Connections Enhance the Customer Experience

Groundhog Day has come and gone, with Punxsutawney Phil making his official prediction of six more weeks of winter. And although life seems to speed up with each passing year, my colleagues and I still find it hard to believe that we’re already in the second month of 2012!

Maybe that’s because at EarthLink, time flies as we work hard to seek out and partner with other leading-edge companies who put their customers at the forefront. EarthLink recently solidified just such a new venture with XCast Labs, Inc, a VoIP provider and longtime member of EarthLink’s AX ecosystem, by announcing completion of 100 Mbps Network-to-Network Interface (NNI) connections in Los Angeles and Chicago.

How does this benefit our joint customers? EarthLink and XCast have deployed dozens of dedicated Voice over MPLS networks for customers around the country. Several business clients are already realizing the benefits of the redundant NNI connections which greatly enhance seamless delivery of XCast’s voice service and customers’ data networking services over EarthLink’s nationwide MPLS network. These connections further improve the overall customer experience with increased network reliability and joint network visibility and management. Read the entire press release and check out our other great AX Technology Partners, from leading payment vendors to application providers.

This midwinter, EarthLink’s advice is to stay warm, stay healthy and most of all — stay connected!

About Pamela O'Connor

Pamela O'Connor
Pam O’Connor, Corporate Communications Manager for EarthLink, has more than a decade of proven marketing communications and public relations experience in corporate, non-profit and agency environments. As a marketing consultant, she’s advised clients ranging from the University of North Carolina at Chapel Hill to SAS Institute. Pam is a recipient of the Business Journal’s 40 Under 40 Award recognizing innovative business practice in North Carolina. She earned her Master of Science from the London School of Economics and her BA from the University of North Carolina at Chapel Hill. She is active in many philanthropic organizations, including Greyhound Rescue of North Carolina, The Wake County Autism Society, and PlayMakers Repertory Company.